5 Sales Channels
B2C · B2B · B2B2C
4 Core Functions
Order · Product · Service · Billing
1 Platform
For all sales channels
Overview
Telnology® is the enabling platform and Business Support System (BSS) behind every newSIM model — it connects sales channels, order management, billing, and customer service with Telefónica network connectivity, for B2C and B2B alike.
Request AccessArchitecture
One system for product, ordering, service, and billing across every sales channel.
Sales channels · B2C · B2B · B2B2C
newSIM Telnology® Platform
Enabling platform & Business Support System (BSS)
Order Management
Activation · MNP · SIM logistics · letter shop
Product Management
Tariffs · data promos · roaming · travel · IoT
Customer Service
1st & 2nd-level support · self-service portal
Billing & Rating
CDR · credit checks · collections · reporting
Network · regulation · interfaces
FAQ
Frequently asked questions about Telnology®
No. Telnology® is the Business Support System and enabling platform in the background — it combines order management, billing, customer service, and network connectivity for all sales channels, independent of any particular end-customer app or website.
Further Topics